Outraged students in Derwent have spoken out after the University left them freezing in the cold for over a week when college heating broke.
The University claims to make urgent repairs within 24 hours, according to the Residents’ Handbook, a target that they missed by 144 hours. Because of the Uni’s slow response, the sub-zero temperatures brought on colds and sleepless nights.
A first-year Chemistry student said, “it’s really unacceptable! We are in a very vulnerable position because we can’t do anything about it if something goes wrong.”
To add insult to injury ,two-thirds of their fridges broke at the same time – a repair job that should take four hours, but instead took four days. “We’ve lost about £100 worth of food. We are students, we can’t afford this!” The students have received no apology or explanation for the scandalous delays.
There have also been reports of slow responses when Goodricke C Block transformed into an accommodation sewer recently. Beth, a resident of C Block told of stinking water shooting up through the carpet and bad odours spreading through the lobbies.
“It was really nasty to walk through that every day,” she said.
Sub-standard accommodation conditions across campus are leaving many students worried for their Welfare and health, and wondering exactly where their rent is going.